Terms and Conditions – AirRefundNow

Welcome to AirRefundNow. By using our website or submitting a claim through our platform, you agree to the following Terms and Conditions. Please read them carefully before proceeding.

1. Scope of Service

AirRefundNow provides flight compensation claim services based on European Regulation EC 261/2004 and the Montreal Convention. We act as your representative in contacting airlines, submitting legal claims, and securing your eligible refund.

2. No Win – No Fee

Submitting a standard claim through AirRefundNow is free. If we successfully secure compensation on your behalf, we charge a pre-agreed success fee, deducted from the payout. If no compensation is recovered, no fees apply.

3. Premium Services

Premium fees are non-refundable once the service begins, unless we cancel or fail to deliver the service.

4. Client Responsibilities

5. Liability Disclaimer

While we do our best to secure compensation, final decisions are made by airlines or courts. AirRefundNow is not liable for denied claims, regulatory outcomes, or delays beyond our control. We are not a law firm.

6. Data Protection

Your data is securely processed and stored in compliance with Swiss data protection law (nFADP) and the EU GDPR. For full details, please review our Privacy Policy.

7. Intellectual Property

All platform content, legal templates, and digital materials are the property of AirRefundNow and may not be reused or distributed without prior written consent.

8. Service Updates

We reserve the right to modify these Terms at any time. The latest version is always available on this page and becomes effective immediately upon publication.

9. Jurisdiction

These Terms are governed by Swiss law. Any disputes shall be handled by the competent courts in the Canton of Bern, Switzerland.

10. Contact

📍 Mittlerer Thalackerweg 102, 3251 Ruppoldsried, Switzerland
📧 [email protected]
📞 +41 32 820 49 87