Welcome to AirRefundNow. By using our website or submitting a claim through our platform, you agree to the following Terms and Conditions. Please read them carefully before proceeding.
AirRefundNow provides flight compensation claim services based on European Regulation EC 261/2004 and the Montreal Convention. We act as your representative in contacting airlines, submitting legal claims, and securing your eligible refund.
Submitting a standard claim through AirRefundNow is free. If we successfully secure compensation on your behalf, we charge a pre-agreed success fee, deducted from the payout. If no compensation is recovered, no fees apply.
Premium fees are non-refundable once the service begins, unless we cancel or fail to deliver the service.
While we do our best to secure compensation, final decisions are made by airlines or courts. AirRefundNow is not liable for denied claims, regulatory outcomes, or delays beyond our control. We are not a law firm.
Your data is securely processed and stored in compliance with Swiss data protection law (nFADP) and the EU GDPR. For full details, please review our Privacy Policy.
All platform content, legal templates, and digital materials are the property of AirRefundNow and may not be reused or distributed without prior written consent.
We reserve the right to modify these Terms at any time. The latest version is always available on this page and becomes effective immediately upon publication.
These Terms are governed by Swiss law. Any disputes shall be handled by the competent courts in the Canton of Bern, Switzerland.
📍 Mittlerer Thalackerweg 102, 3251 Ruppoldsried, Switzerland
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📞 +41 32 820 49 87